Debt Management Plan

Get out of debt at a rate you can afford

What's a debt management plan?

It's a repayment plan designed to make your unsecured debt repayments and other living costs easier to manage without you borrowing more money. Be aware that by making smaller payments, your credit rating could be affected and will take you longer to repay your debts.

Reduce your payments

If agreed with your lenders, your monthly debt payments will come down to make sure you can afford all your other costs too - however, this may mean it takes longer and costs more to repay your debt.

Could freeze interest & charges on your debts

We will negotiate with lenders to try to have interest and charges frozen to help repay your debts, but they're not legally obliged to agree.

We'll deal with your lenders for you

We'll show them why lower payments are the best way for you to repay your debts. We'll also handle paperwork and phone calls on your behalf - they may still contact you; but if they do, just tell them to talk to us

If you'd still like to find out if debt management could help you, use the Solution Finder on the right, or call us on 0800 505 3848.

Try our debt solution finder

We will give you a call to talk through your options.


Approx. how much money do you owe?




Frequently asked Debt Management questions

How does debt management work?
Is debt management right for me?
How much will I pay?
Is debt management the same as a debt consolidation loan?
Why would my lenders accept lower payments?
Which debts can you help me with?

Could a debt management plan help me?

If you can't afford to repay your unsecured debts as fast as you agreed to, a debt management plan could be the best way for you to get out of debt. Talk to one of our advisors and we can go over your finances together and find the right solution for you

If it looks like debt management is the best approach for you to take, we can talk to your lenders. We can show them that you can't afford your payments as they stand - but that you could afford to repay your debts if they accepted smaller payments that don't take up money you need for things like rent / mortgage payments and essential bills.

In other words, we'll do our best to show them that agreeing to those lower payments really is the best option for them as well as for you. We'd also ask them to consider freezing interest and charges on your debts.

How debt management works

Debt management can give you a chance to repay your debts more slowly, so you're not stretching your finances too far every month.

We'll talk with your lenders and ask them to accept lower payments and to reduce or freeze the interest and charges on your debts. We can't guarantee they'll agree to this, but our priority is keeping your repayments affordable and working with your lenders to ensure that as much as possible of each payment you make goes towards reducing the balance.

Once your debt management plan has started, you'll make one payment to us every month. This will be based on what you can afford alongside your other living costs, such as bills. From this, we'll pass on an agreed amount to each of your lenders, ensuring they each get a fair share. Our monthly fee will also come out of this payment, so you don't have to worry about an additional bill.

We'll handle all the paperwork, letters and phone calls with your lenders. If you wish, you can tell them to - contact us if they have any concerns, rather than phoning you every time.

We'll review your plan regularly. If your circumstances change, our advisors will be there to help you. For example, if it looks like you can't afford your debt management payments, we can go back to your lenders and talk to them about accepting lower payments. Likewise, if your situation improves, you can clear your debts sooner by increasing your monthly payments.

Downsides of debt management

Although lenders often freeze interest and charges for people on debt management plans, they don't actually have to. If they don't, you could end up paying more in interest and charges in the long run, since your debts will take longer to repay.

Finally, joining a debt management plan means you're not repaying your debts the way you said you would when you borrowed the money originally. This can affect your credit rating.

Debt management advice

I can't afford to pay the bills

If you can't afford to pay the bills, drawing up a budget plan or changing energy tariffs could help save you some money. But if debt is causing the problems, you may want to look into debt management.

Types of debt management in Scotland

You could enter a debt management plan in Scotland - or you might opt for the 'Scottish-only' Debt Arrangement Scheme, set up by the Scottish government.

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Conditions Apply. Repaying debt over a longer period may increase the total amount to be repaid.

Your ability to obtain credit will be affected in the short term and might be affected in the medium to long term.

Fees payable when continuing service is provided.

Fees & key info

Find out more about the fees involved with our debt solutions.